If you use Outlook in your organization, you might not be getting the full benefit of the email client. Outlook allows a sender to assign a category to their email. This category is then assigned to the email when the recipient receives it and the category is added to their category list, if needed. This can be a great help in keeping people on the same page when filtering categories and such. Unfortunately, their is a recommended rule that clears these categories and totally defeats the purpose. Here’s how to disable the rule and keep the email category assigned by the sender.
1. Open Outlook.
2. Go to the menu, click Tools and select Rules and Alerts.
3. Select the E-mail Rules tab.
4. Uncheck the Clear categories on mail (recommended) checkbox.
5. Click the OK button.
